Fight Fraud with Awareness and Caution

Our “Fight Fraud” web page keeps you informed about current fraud efforts affecting CU SoCal Members.
When possible, we will post screenshots from fraudulent texts and emails submitted by CU SoCal Members to aid others. These are phishing attempts designed to capture your personal information. Be aware that financial fraud is a constant threat, and use caution in dealing with suspicious digital and phone communications.

Please note CU SoCal will never text, email, or phone asking for personal information. When in doubt, call CU SoCal directly at the number you know to be the credit union's (local: 562.698.8326 toll-free: 866.CU.SoCal (866.287.6225)), and/or go directly to, bypassing any links provided.

August 2023 Phishing Texts

Below please see samples of fraudulent texts recently sent to Members. Note the embedded fake URLs. These fraud attempts are designed to capture your account information, Digital Banking login credentials, and other sensitive personal information. These are not from CU SoCal. 


Safety Tips to Keep Your Information Secure

  • CU SoCal does not email, text, or phone to ask Members for sensitive financial information such as CVC numbers on debit or credit cards, account numbers, PINs, usernames, passwords, or Social Security Numbers.
  • Always vet any links, email addresses, or website domains you receive. Look for strange characters in the links, or unfamiliar URLs. Incoherent letters, numbers, and symbols may indicate a fraudulent, spoofed website.
  • We recommend changing your password frequently and using a complex password. Also consider setting up two-factor authentication for every Digital Banking login. In Online or Mobile Banking, go to Tools > Settings > Security to set up your two-factor authentication.
  • As part of your vetting process, always ensure that or is the URL when visiting our website or accessing Online Banking. When in doubt, call CU SoCal directly at the number you know to be the company’s (not what is listed in the text or email), and/or go directly to, bypassing any links provided.

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Building Better Lives

Credit Union of Southern California (CU SoCal) is a leading financial institution empowering those who live, work, worship, or attend school in Orange County, Los Angeles County, Riverside County, and San Bernardino County to reach their goals and build strong financial futures. CU SoCal provides access to convenient money management services and offers competitive rates and flexible terms on auto loans, mortgages, and VISA credit cards—turning wishing and waiting into achieving and doing.


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