Testimonials From Our Members

Credit Union of Southern California is dedicated to Building Better Lives for our Members, and providing exceptional service is a foundational value that we strive to deliver every day. For us, that means going beyond what is expected to demonstrate that we put people before profits. We’re proud to share feedback from our Members that demonstrates our commitment.

Share your story.

Has CU SoCal made a difference in brightening your financial future? Take a few minutes to tell us about it for a chance to be featured on our website and social media. Plus, every quarter we’ll select two random Members who have submitted stories as $100 winners!1    

Share my story

The credit union is like a family friend to me. They listen and want to serve; thank you for being there for my family and me for many years.

Asela C.


Keep doing what you’re doing; best customer service I have ever experienced. All of the employees have a good attitude, are really friendly, and ready to assist!

— Manuel H.


I have been with CU SoCal for over 52 years and I have always been satisfied.

— Dennis T.


Professional and friendly staff, accuracy of my accounts, in-house notary public, low interest rates on loans, security of my accounts from hackers. I've been with credit unions instead of banks for years; CU SoCal is doing an excellent job!

— Pam F.


You advise to help build better a credit score for loans with better interest rates. Your loans build a better future. Thank you very much!

— Scottie A.


We're very, very appreciative of the personal attention and Member relations of your staff. We've long abandoned "big banks" because of how poorly they treat their customers. With you, we can talk to people who care and who are very helpful. Please continue this tradition of service!

— Marie C.


You have the best service; I refinanced my cars through CU SoCal, I do my banking with CU SoCal AND I have a loan with CU SoCal! All the processes have been easy and very fast.

— Alba R.


Because of the way I was treated, I would like to have my friends and family treated just as well. Things are smooth, fast, and easy! Keep up the great work.

— Roy G.


There's a story behind every face.

Our Members' stories are meaningful. Some are even inspiring. Read firsthand what it’s like to be part of the CU SoCal community. And, because we're passionate about learning our Members' personal stories, if you have one of your own to share, we'd love to hear it.


I am so glad I switched to CU SoCal. I don't have to pay all of the fees my other bank charged me and CU SoCal helped me pay off my debt too!


—Member since 2016

Carol and Michael

CU SoCal's mobile app is really easy to use. It's nice to know we can quickly deposit checks, pay bills, and transfer money anytime.


—Members since 1989

Paul and Rebecca

When we fell in love with our first home, CU SoCal's mortgage team emailed us our pre-approval letter while we were still viewing the property. We got approved for a great low rate, and the team worked hard to ensure everything closed on time.


—Members since 2010

Jo Ann

My experience with CU SoCal has been wonderful. CU SoCal saved me money on my home and car loans. Online Banking is convenient and allows me to pay my bills easily. But most of all, I love that the staff recognizes me and calls me by name.


—Member since 1980

Whitney and Tyler

CU SoCal made buying our first home a very pleasant experience. Our home loan specialist stayed in close communication with us throughout the process and helped escrow to close quickly. In addition, we got a great rate, the closing fees were much less than the other banks, and we received a rebate for more than $3,000.


—Member since 2014


CU SoCal helped me lower my auto loan payment. After seeing the savings and receiving the personal service, I have great comfort knowing that I bank at a financial institution that cares about my well being and future.


—Member since 2016

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Building Better Lives

Credit Union of Southern California (CU SoCal) is a leading financial institution empowering those who live, work, worship, or attend school in Orange County, Los Angeles County, Riverside County, and San Bernardino County to reach their goals and build strong financial futures. CU SoCal provides access to convenient money management services and offers competitive rates and flexible terms on auto loans, mortgages, and VISA credit cards—turning wishing and waiting into achieving and doing.


562.698.8326 | 866 CU SoCal Se Habla Español