Get 24/7 phone access to your accounts
CU SoCal's free Phone Banking service gives you automated, toll-free access to your CU SoCal accounts 24-hours a day from any phone. Even if you normally use our Mobile App to do your banking, phone banking is an alternative access method that’s fast and easy. To activate Phone Banking, call 562.698.8326.
Phone banking transactions
Once you have activated phone banking, you can access the system at 800.249.2328 24 hours a day to carry out the following:
Withdrawals and transfers
Loan payments, balance, and payoff information
Line of credit advances
Account transaction review
Paid check history
Paid check search (for a specific check number)
Stop payments
Paid check copy requests
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1
Call 800.249.2328
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2
Provide your CU SoCal Member number and your CU SoCal Phone Banking PIN. (Please call our Member Care Center at 866.287.8326 to obtain your PIN.)
-
3
Listen to the audio prompts and make your selections
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APY=Annual Percentage Yield.
Balance Inquiries
|
Savings balance |
1 |
|
Checking balance |
2 |
|
Share balance |
3 |
|
Open share list |
4 |
|
Share balance on a specific date |
5 |
|
Loan balance |
6 |
|
Open loan list and total |
7 |
|
Loan balance on a specific date |
8 |
Checking Information
|
Check number inquiry |
1 |
|
Check copy request |
2 |
|
Check stop payment |
3 |
History Inquiries
|
Share history |
1 |
|
Loan history |
2 |
|
Deposit history |
3 |
|
Last deposit |
4 |
|
Last payroll deposit |
5 |
|
Recent transaction activity |
(after 6, press corresponding number) |
|
Checks cleared |
1 |
|
ATM transactions |
2 |
|
ACH transactions |
3 |
|
Payroll transactions |
4 |
|
Loan payments |
5 |
|
Debit card transactions |
6 |
|
POS transactions |
7 |
LoanInformation
|
Loan payment inquiry |
1 |
|
Loan payoff |
2 |
|
Loan advances for the month |
3 |
Transfers
|
Saving-to-Checking transfer |
1 |
|
Savings-to-Loan transfer |
2 |
|
Checking-to-Savings transfer |
3 |
|
Checking-to-Loan transfer |
4 |
|
Share-to-Share transfer |
5 |
|
Loan-to-Savings transfer |
6 |
|
Loan-to-Checking transfer |
7 |
Open Account
Leaving Our Website
If you click ‘Continue’ an external website that is owned and operated by a third-party will be opened in a new browser window. CU SoCal provides links to external web sites for the convenience of its members. These external web sites may not be affiliated with or endorsed by the credit union. Use of these sites are used at the user’s risk. These sites are not under the control of CU SoCal and CU SoCal makes no representation or warranty, express or implied, to the user concerning:
- the information, content, presentation, accuracy or opinions of these sites, or
- the quality, safety or suitability of any software found on these sites.
You are continuing to a credit union branded third-party website administered by our service provider. We are not responsible for the third-party’s data privacy practices, services, or overall content on the third-party site. Please review the service provider’s privacy policy for more information about its data privacy practices.
Using a hyperlink may identify you as a CU SoCal Member to the operator of the external site.
CU SoCal does not provide and is not responsible for the product, service or overall website content available at these sites. The privacy policies of CU SoCal do not apply to linked websites and you should consult the privacy disclosures on these sites for further information.
If you click ‘Cancel’ you will be returned to the CU SoCal website.
