Get 24/7 phone access to your accounts
CU SoCal's free Phone Banking service gives you automated, toll-free access to your CU SoCal accounts 24-hours a day from any phone. Even if you normally use our Mobile App to do your banking, phone banking is an alternative access method that’s fast and easy. To activate Phone Banking, call 562.698.8326.
Phone banking transactions
Once you have activated phone banking, you can access the system at 800.249.2328 24 hours a day to carry out the following:
Withdrawals and transfers
Loan payments, balance, and payoff information
Line of credit advances
Account transaction review
Paid check history
Paid check search (for a specific check number)
Stop payments
Paid check copy requests
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1
Call 800.249.2328
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2
Provide your CU SoCal Member number and your CU SoCal Phone Banking PIN. (Please call our Member Care Center at 866.287.8326 to obtain your PIN.)
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3
Listen to the audio prompts and make your selections
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APY=Annual Percentage Yield.
Balance Inquiries
Savings balance |
1 |
Checking balance |
2 |
Share balance |
3 |
Open share list |
4 |
Share balance on a specific date |
5 |
Loan balance |
6 |
Open loan list and total |
7 |
Loan balance on a specific date |
8 |
Checking Information
Check number inquiry |
1 |
Check copy request |
2 |
Check stop payment |
3 |
History Inquiries
Share history |
1 |
Loan history |
2 |
Deposit history |
3 |
Last deposit |
4 |
Last payroll deposit |
5 |
Recent transaction activity |
(after 6, press corresponding number) |
Checks cleared |
1 |
ATM transactions |
2 |
ACH transactions |
3 |
Payroll transactions |
4 |
Loan payments |
5 |
Debit card transactions |
6 |
POS transactions |
7 |
LoanInformation
Loan payment inquiry |
1 |
Loan payoff |
2 |
Loan advances for the month |
3 |
Transfers
Saving-to-Checking transfer |
1 |
Savings-to-Loan transfer |
2 |
Checking-to-Savings transfer |
3 |
Checking-to-Loan transfer |
4 |
Share-to-Share transfer |
5 |
Loan-to-Savings transfer |
6 |
Loan-to-Checking transfer |
7 |
Open Account
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