Zelle® Member FAQs - Getting Started with Zelle
-
Who can I contact for Zelle® help?
Please contact CU SoCal directly. Do not contact Zelle® Support. Local: 562.698.8326 Toll free: 866.CU.SoCal (866.287.6225) Monday-Friday:...
-
Can I use the same email or number with multiple Zelle® accounts?
No. Each email or number can only be linked to one Zelle® account at a...
-
Can I link more than one email or phone number?
Yes. You can link up to two email addresses and two U.S. mobile numbers to...
-
How do I update my email or mobile number for Zelle®?
Log into the CU SoCal Mobile Banking app, tap “More”, select “Transfer and Pay”, select...
-
Can joint account holders use Zelle®?
Yes. Joint owners can enroll separately if they have their own CU SoCal Mobile Banking...
-
Can I use Zelle® with my savings account?
No. A CU SoCal checking account is required.
-
Do I need a debit card to use Zelle®?
No. Zelle® uses your CU SoCal checking account directly.
-
Can I use Zelle® from my computer?
No. Zelle® is currently available only through the CU SoCal Mobile Banking app.
-
I used the stand-alone Zelle® app before—how do I switch to CU SoCal’s App?
If you used the stand-alone Zelle® App before, you may be prompted to transfer your...
-
Who can use Zelle® at CU SoCal?
Members must be 18 or older, have a CU SoCal eligible checking account, and be...
