Pacific Community Credit Union

ATM and debit cards have been replaced with a CU SoCal Debit Card. A new CU SoCal Visa® Debit Card was mailed to you before December 1 for use starting on December 1. Your randomly selected PIN was mailed separately within a week of your card. You may change your PIN at any of our branches or ATMs by bringing your CU SoCal Visa® Debit Card and assigned PIN.

At 5 p.m. on November 30, all Pacific Community ATM and debit cards were deactivated and recurring payments scheduled will no longer post. Remember to provide your new card information to companies that automatically bill your card and online retailers where you’ve saved your information.

You may now enroll in CU SoCal’s free Online Banking and begin using Bill Pay. View our step-by-step guide to help you set up your CU SoCal Online Banking service.

Former Pacific Community Bill Pay Users:
Bill Pay Payees, Scheduled, and Recurring payments, with the exception of P2P, Account-to-Account, and eBills, have automatically transferred to CU SoCal Bill Pay. Payments scheduled to be made December 1 and later will be sent as scheduled, with the exception of P2P, Account-to-Account, and eBills. 

Reminder: Use of Pacific Community bill pay was discontinued at 1 p.m. Pacific Time on November 24. Payments scheduled to be made November 25 through November 30 did not occur.

Visit us in-person at one of our branch locations throughout Los Angeles, Orange, and San Bernardino counties. CU SoCal Branch Locations >

Or, access your CU SoCal accounts in-person at thousands of credit union branches nationwide through the CO-OP Shared Branch network—the nation's third largest branch network. Find Branches & ATMs >

Your credit union Membership account terms and schedule of fees have changed. You were mailed a packet of information including a new Schedule of Fees and About Your Credit Union Accounts brochure. Please review these pieces and retain them for your records.

Checking account users will receive a free box of CU SoCal corporate-image checks by January 31, 2018. Please start using your new checks upon receipt.

Your Pacific Community checks will continue to clear until June 1, 2018.

Direct deposits and automatic payments (such as your payroll, Social Security, and gym membership fees) will continue without interruption until June 1, 2018. However, you will be required to update your credit union account numbers and routing transit number before that time. Please update these accounts using CU SoCal’s routing transit number and your new Member number.

CU SoCal’s routing transit number: 322283796

Update account information with Social Security by calling 1.800.772.1213. To make the update, you will need your Pacific Community account and routing transit numbers, as well as your new CU SoCal account and routing transit numbers. If you’d like assistance, please let us know. We’re happy to help.

Pacific Community’s routing transit number: 322275610

All Pacific Community Members will receive a paper statement for the period ending November 30, including those who currently receive Pacific Community eStatements. Due to regulatory requirements, you must re-enroll on or after December 1 to continue receiving eStatements. Please refer to our Online Banking step-by-step guide.

After February 28, 2018, the standard $2 paper statement fee may be applied to your account. The fee will be waived for:

• Value+ Members
• Members who are 17 years of age and younger or 64 years of age and better
• Members who have signed up for eStatements by the last day of the month during the statement period.

There will be no interruptions with external account-to-account and acount-to-loan transfers that were setup outside of PCCU Online Banking. External transfers scheduled within PCCU Online Banking will need to be re-established on or after December 1.

You may now enroll in CU SoCal’s free Online Banking and begin setting up new external account-to-account transfers. View our step-by-step guide to help you set up your CU SoCal Online Banking service.

There will be no interruptions with Account-to-Account and Account-to-Loan transfers that are made outside of Bill Pay. Transfers scheduled within Bill Pay will need to be re-established on or after December 1. Please see the “Bill Pay” section for additional details.

There are no changes to your loan terms or rates.

A prefix has be added to your existing Member number to make your new CU SoCal Member number. Your new Membership number has been provided to you. Please call us at 866.287.6225 if you need assistance obtaining your new Membership number.

You may now enroll in CU SoCal’s free Online Banking. Please view our step-by-step guide to help you set up your CU SoCal Online Banking service.

Download CU SoCal’s Mobile Banking app for your Apple or Android device after you have enrolled in CU SoCal’s Online Banking

Overdrafts linked to your savings, checking, money market accounts, and lines of credit will continue in the order you designated.

If you had opted in to Pacific Community’s Courtesy Pay program to authorize the credit union to pay, rather than return, non-sufficient fund transactions on your everyday debit and ATM card transactions, this service will automatically continue as CU SoCal Courtesy Pay. You will be mailed detailed information about CU SoCal Courtesy Pay by early November.

Your shares will continue to be protected by federal deposit insurance provided through the National Credit Union Share Insurance Fund (NCUSIF), a division of the National Credit Union Administration and backed by the full faith and credit of the United States Government.