Next Steps

Our goal is to make this transition as smooth as possible.

1

Activate Online Banking

Register in minutes with
six simple steps.
Step-By-Step Setup Guide

2

Download Mobile App

for Android and Apple devices.
Learn more

3

Update Automatic Payments and Deposits

with your CU SoCal Account Number and Routing Transit Number: 322283796
Direct Deposit Form

Important information about your accounts and services.

Your accounts have automatically transferred; however, some products and services will require additional set up. Important dates and information have been detailed below by product and service.

Visa® Debit Cards

A new CU SoCal Visa® Debit Card will be mailed to you before July 1 for use starting on July 1. Continue using your FEWFCU Visa® Debit Card until 3 p.m. on June 30. At 3 p.m., FEWFCU cards will be deactivated and recurring payments scheduled will no longer post. Activate, select your PIN and begin using your new CU SoCal card starting at 6 a.m. on July 1. Remember to provide your new card information to companies that automatically bill your card and online retailers where you’ve saved your information. WE APOLOGIZE FOR THE BRIEF PERIOD OF TIME YOU WILL NOT HAVE CARD ACCESS BETWEEN 3 P.M. ON JUNE 30 AND 6 A.M. ON JULY 1. PLEASE PLAN ACCORDINGLY.1

Bill Pay

CONTINUE USING FEWFCU BILL PAY THROUGH JUNE 23. ON JUNE 24, ANY PAYMENTS (INCLUDING RECURRING PAYMENTS), WILL NO LONGER BE MADE. IN ADDITION, YOU WILL NO LONGER HAVE ACCESS TO YOUR CURRENT FEWFCU BILL PAYMENT HISTORY. PLEASE PRINT YOUR HISTORY FROM FEWFCU’S ONLINE BANKING BY JUNE 23 FOR YOUR RECORDS.1 On July 1, existing and new Bill Pay users will need to enroll in CU SoCal’s free Online Banking to use Bill Pay and re-establish payees.

Branches and ATMs

On July 1, you will have access to 19 CU SoCal branches, more than 5,000 shared branches throughout the United States, Puerto Rico, Guam, and military bases around the globe, as well as nearly 30,000 surcharge-free ATMs. 

Visit us in-person at one of our branch locations throughout Los Angeles, Orange, and San Bernardino counties. CU SoCal Branch Locations >

Or, access your CU SoCal accounts in-person at thousands of credit union branches nationwide through the CO-OP Shared Branch network—the nation's third largest branch network. Find Branches & ATMs >

Change in Terms and Fee Schedule

Starting July 1, your credit union Membership account terms and schedule of fees will change. Enclosed you will find information including a new Schedule of Fees and About Your Accounts brochure. Please review these pieces and retain them for your records.

Checking

Checking account users will receive a free box of CU SoCal corporate-image checks by August 15. Please start using your new checks upon receipt. Your FEWFCU checks will continue to clear until February 1, 2022.

Direct Deposits and Automatic Payments

Direct deposits and automatic payments (such as your payroll, Social Security, and gym membership fees) will continue without interruption until February 1, 2022. However, you will be required to update your credit union account numbers and routing and transit number before that time. On or after July 1, 2021, please update these accounts using CU SoCal’s routing and transit number and your new Member number. You will receive your new CU SoCal Member number shortly before July 1, 2021.

CU SoCal’s routing and transit number: 322283796

Update account information with Social Security by calling 1.800.772.1213, or by visiting www.ssa.gov. To make the update, you will need your FEWFCU account and routing and transit numbers, as well as your new CU SoCal account and routing and transit numbers. You will receive your new CU SoCal account numbers shortly before July 1. If you’d like assistance, please let us know. We’re happy to help.

FEWFCU routing and transit number: 322076152

eStatements

CU SoCal offers you the option of receiving monthly statements electronically. Please refer to the Online Banking Step-By-Step Guide.

CU SoCal charges a standard paper statement fee of $2; however, this fee will be waived through September 30, 2021. After September 30, the standard $2 fee may be applied to your account. Please view the Schedule of Fees to learn how the fee may be waived.

Internal Account-to-Account and Account-to-Loan Transfers

There will be no interruption to your Account-to-Account and Account-to-Loan transfers.

Loans and Credit Cards

There will be no changes to your loan terms or rates. You may continue to use your FEWFCU credit card at this time. Users will be personally notified when a change is required.

VISA Credit Cards--New Payment Address
 
Federal Employees West FCU
P.O. Box 4519
Carol Stream, IL 60197-4519
 
Quick Loan Payments, Auto Loan Payments, and Mailed In Deposits—New Payment Address
 
Credit Union of Southern California
P.O. Box 200
Whittier, CA  90608-0200

Membership Number

A prefix of 0023 will be added to your existing Member number to make your new CU SoCal Member number. Your new Membership number will be provided to you before July 1.

Online Banking/Mobile Banking

Your FEWFCU Online Banking will no longer be available after 3 p.m. on June 30. Please enroll in CU SoCal’s free Online Banking as early as July 1. For your reference, please review our Online Banking Guide to help you set up your CU SoCal Online Banking service.

Download CU SoCal’s Mobile Banking app for your Apple or Android device after you have enrolled in CU SoCal’s Online Banking.

Overdraft Protection and Courtesy Pay

Overdrafts linked to your savings and lines of credit will continue in the order you designated.

If you have opted in to FEWFCU’s Courtesy Pay program to authorize the credit union to pay, rather than return, non-sufficient fund transactions on your everyday debit card transactions, this service will automatically continue as CU SoCal Courtesy Pay. You will also gain CU SoCal Courtesy Pay on your CU SoCal savings accounts. See our Courtesy Pay brochure and Schedule of Fees for additional information. Fill out the Courtesy Pay Authorization form to sign up for Courtesy Pay. Once complete, bring the form to any CU SoCal branch.

Share Insurance

Your shares will continue to be protected by federal deposit insurance provided through the National Credit Union Share Insurance Fund (NCUSIF), a division of the National Credit Union Administration and backed by the full faith and credit of the United States Government.

Account Conversion Chart

Your accounts have automatically transferred to the corresponding account listed below.

Holiday Saver
Previously Holiday Club
Classic Checking
Previously Checking
Savings/Sub-Savings
Previously Savings/Sub-Savings
Savings
Previously Youth Savings
Summer Saver
Previously Vacation Club
IRA Roth Savings
Previously IRA Roth Savings
Certificates
Certificates (same rate and term until maturity)
IRA Savings
Previously IRA Traditional Savings

Did you love the flexibility offered with FEWFCU’s Quick Loan?

CU SoCal is pleased to offer the More Than A Grand in Your Hand (MTAG) loan. The MTAG personal loan does not require a credit check and puts $1,500 in your account fast. The MTAG Loan is a great way to cover urgent financial needs such as car repairs, home appliance replacement, medical bills, or emergency travel costs.

Submit MTAG Application Here

View Our Welcome Brochure!

Welcome Brochure

Nationwide Branch Access
and more ATMs than Chase, BofA, and Wells.

Find Branches & ATMs

We're committed to providing you with the highest level of service.

Our goal is to make this transition as smooth as possible. If there's anything of concern that we haven't addressed above or in the information mailed to you, please contact us at 866.287.6225 or at info@CUSoCal.org.

Building Better Lives

Credit Union of Southern California (CU SoCal) is a leading financial institution empowering those who live, work, worship, or attend school in Orange County, Los Angeles County, Riverside County, and San Bernardino County to reach their goals and build strong financial futures. CU SoCal provides access to convenient money management services and offers competitive rates and flexible terms on auto loans, mortgages, and VISA credit cards—turning wishing and waiting into achieving and doing.

 

562.698.8326 | 866 CU SoCal Se Habla Español

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