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What information will a fraud text alert have?

Below is a summary of items included on a valid fraud text message as well as what will not be included.

 

Text will include:

  • Credit union name
  • Last four digits of your card number
  • The amount in question
  • The merchant’s name
  • Reply options: Yes, No, or Stop (to opt out)

 

Text will NOT include:

  • Requests for information including card numbers, PINs, CV2 codes, expiration dates
  • Vague reference of “merchant”
  • Hyperlinks to unknown websites
  • Phone numbers as hyperlinks