How does this service work?

Credit Union of Southern California (CUSoCal) continually monitors our Members’ credit cards for fraudulent activity. Our fraud text alert service provides Members another level of security. If our fraud monitoring service detects a suspicious transaction on your account, we will alert you by SMS/text message of the transaction. You will reply “Yes” to confirm if the transaction is fraudulent or “No” if the transaction is not fraudulent. If you respond “No” you may continue to use your card as usual. If you respond “Yes” an immediate block will be placed on your card and you will be directed to call our Fraud Detection Department.