Account Information
Q: What’s the difference between my Membership number and my account numbers?
Your account numbers are a combination of your Membership number and the account-type number. A suffix is added to the end of your Membership number to indicate if it is your savings account or your checking account.
Q: How do I find my account number?
One way to find your account number is to look at the series of numbers on the bottom of your check.
Still having trouble finding your account number? Give us a call at 866.287.6225.
Q: What is your Routing & Transit Number?
The routing number for CU SoCal is 322283796. This number may be used for a variety of services, including direct deposit, wire transfers, tax purposes, and paying utilities.
Here are some other important details that may help you when you’re asked to provide our routing number.
- Name: Credit Union of Southern California
- Address: P.O Box 76000 Anaheim, CA 92809
- Phone Number: 866.287.6225
- Account Name: (ex. Checking Account)
Q: What is my MICR number?
Your MICR number is the combination of the routing number, account number, and check number listed at the bottom of your check.
Q: How do I set up Direct Deposit?
Simply fill out our Authorization for Automatic Deposit form and provide it to your payroll department.
Q: How do I re-PIN my debit card?
To receive a new PIN, you may call our support team at 866.CU.SoCal (866.287.6225). For security purposes, we do not have access to see any Members’ PINs.
Q: Do I need to notify you if I will be traveling out of town?
Yes, when possible, we appreciate advanced notice of at least 48-hours to ensure there will be no disruption when accessing your funds while out of town.
Q: How do I close my account?
We’re sad to see you go. You may close your account in-person at a CU SoCal branch, or you may request to close your account by completing the Request To Close Account form and mailing it to P.O Box 76000 Anaheim, CA 92809 or faxing it to us at 714.990.5492. A copy of your ID will be requested at the time of account closure.
Q. How do I request an address change on my account?
You can update your address in Online Banking or you can complete our Change of Address form and drop it off at your nearest CU SoCal branch, mail it to P.O Box 76000 Anaheim, CA 92809, or fax it to us at 714.990.5492.
Q. Can I add a password to my account to verify my identity when I call in instead of answering security questions?
Absolutely! Simply complete our Password Request form and drop it off at your nearest CU SoCal branch, mail it to P.O Box 76000
Anaheim, CA 92809, or fax it to us at 714.990.5492.
Q. How do I remove a joint owner from an account?
You can remove a joint owner from your account by completing our Consent To Remove A Joint Owner form and dropping it off at your nearest CU SoCal branch, mailing it to P.O Box 76000 Anaheim, CA 92809, or faxing it to us at 714.990.5492.
Q. How do I add or change my account beneficiary?
You can add or change your account beneficiary by completing our Designation of Beneficiary form and dropping it off at your nearest CU SoCal branch, mailing it to P.O Box 76000 Anaheim, CA 92809, or faxing it to us at 714.990.5492.
Q. How do I opt in for CU SoCal Courtesy Pay for ATM and everyday debit card transactions?
To sign up for CU SoCal Courtesy Pay, please complete our Courtesy Pay Authorization form and drop it off at your nearest CU SoCal branch, mail it to P.O Box 76000 Anaheim, CA 92809, or fax it to us at 714.990.5492.
