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There’s a story behind every face

Credit Union of Southern California is dedicated to Building Better Lives for our Members

Our Members' stories are meaningful. Some are even inspiring. See what it’s like to be part of the CU SoCal community.

Member Ryan smiling into camera

Ryan

I am so glad I switched to CU SoCal. I don't have to pay all of the fees my other bank charged me and CU SoCal helped me pay off my debt too!

— Member since 2016

Couple Carol and Michael viewing Mobile Banking

Carol and Michael

CU SoCal's mobile app is really easy to use. It's nice to know we can quickly deposit checks, pay bills, and transfer money anytime.

—Members since 1989

Members Paul and Rebecca with their dog in front of their new house.

Paul and Rebecca

When we fell in love with our first home, CU SoCal's mortgage team emailed us our pre-approval letter while we were still viewing the property. We got approved for a great low rate, and the team worked hard to ensure everything closed on time.

—Members since 2010

Member Jo An smiling into camera.

Jo Ann

My experience with CU SoCal has been wonderful. CU SoCal saved me money on my home and car loans. Online Banking is convenient and allows me to pay my bills easily. But most of all, I love that the staff recognizes me and calls me by name.

—Member since 1980

Members Whitney and Tyler with dog smiling into camera.

Whitney and Tyler

CU SoCal made buying our first home a very pleasant experience. Our home loan specialist stayed in close communication with us throughout the process and helped escrow to close quickly. In addition, we got a great rate, the closing fees were much less than the other banks, and we received a rebate for more than $3,000.

—Member since 2014

Member Irene smiling at camera.

Irene

CU SoCal helped me lower my auto loan payment. After seeing the savings and receiving the personal service, I have great comfort knowing that I bank at a financial institution that cares about my well being and future.

—Member since 2016

Providing exceptional service is a foundational value that we strive to deliver every day. For us, that means going beyond what is expected to demonstrate that we put people before profits. We’re proud to share feedback from our Members that demonstrates our commitment.

— The team at CU SoCal

More testimonials

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The credit union is like a family friend to me. They listen and want to serve; thank you for being there for my family and me for many years.

— Asela C.

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Keep doing what you’re doing; best customer service I have ever experienced. All of the employees have a good attitude, are really friendly, and ready to assist!

— Manuel H.

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Professional and friendly staff, accuracy of my accounts, in-house notary public, low interest rates on loans, security of my accounts from hackers. I've been with credit unions instead of banks for years; CU SoCal is doing an excellent job!

— Pam F.

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I have been with CU SoCal for over 52 years and I have always been satisfied.

— Dennis T.

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We're very, very appreciative of the personal attention and Member relations of your staff. We've long abandoned "big banks" because of how poorly they treat their customers. With you, we can talk to people who care and who are very helpful. Please continue this tradition of service!

— Marie C.

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You advise to help build better a credit score for loans with better interest rates. Your loans build a better future. Thank you very much!

— Scottie A.

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You have the best service; I refinanced my cars through CU SoCal, I do my banking with CU SoCal AND I have a loan with CU SoCal! All the processes have been easy and very fast.

— Alba R.

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Because of the way I was treated, I would like to have my friends and family treated just as well. Things are smooth, fast, and easy! Keep up the great work.

— Roy G.

Share your story

Has CU SoCal made a difference in brightening your financial future? Take a few minutes to tell us about it for a chance to be featured on our website and social media. Plus, every quarter we’ll select two random Members who have submitted stories as $100 winners!1

  • 1. You must be age 18 or older to enter. Odds of winning depend on number of entries. Members who submit their stories with the entry form will automatically be entered to win. Two $100 cash winners will be selected by random drawing from all entries quarterly. Entries must be made before the end of the current financial quarter to be eligible for that quarter’s prize drawing. Entries made thereafter will be considered for the next quarterly drawing. No purchase necessary. Prize may be subject to tax reporting, applicable 1099 may be sent for tax purposes. To enter without making a purchase, mail a postcard addressed to CU SoCal Share Your Story, P.O Box 76000 Anaheim, CA 92809. Include your name and phone number. Each postcard counts as one entry, you may enter as many times as you wish. Employees of CU SoCal and their immediate family members are not eligible. Funds will be deposited into Members checking or savings account within 30 days of winning. Offer subject to change without notice.