Welcome to Our New Website!
With our new website, we’re excited to offer you a fresh design, expanded product details, enhanced financial guidance, and streamlined navigation. Explore, discover, and enjoy a better way to stay connected online with CU SoCal.
Rates
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1
Identify Your Member Number
efer to the Key Reminder letter for your new Member number. Click here if you need help identifying your Member number
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2
Register for Online Banking
for Android and Apple devices. View Mobile Banking Page
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3
Update automatic payments and deposits
with your CU SoCal Account Number and Routing Transit Number: 322283796 ><a href="https://cusocal.blbroomcudev.com/wp-content/uploads/2022/08/Automatic_Deposit_Form-June_2017.pdf">View Direct Deposit Authorization Form
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Existing and new PICU Bill Pay users will need to enroll in CU SoCal’s free Online Banking to use Bill Pay and reenter payments. Simply follow the steps within Online or Mobile Banking to start using Bill Pay. All previously scheduled and recurring payments will need to be setup in CU SoCal’s Bill Pay. Bill Pay can be found in the Transfer and Pay section in Online and Mobile Banking.
After May 1, existing and new Bill Pay users will need to enroll in CU SoCal’s free Online Banking to use Bill Pay. Simply follow the steps within Online or Mobile Banking to start using Bill Pay.
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You will also have full access to additional CU SoCal branches and will continue to have access to more than 5,600 shared branches throughout the United States, Puerto Rico, Guam, and military bases around the globe, as well as more than 30,000 surcharge-free ATMs. Click here to view in depth branch and atm information.
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After May 1, 2023, your credit union Membership account terms and schedule of fees will change. View an updated Schedule of Fees and About Your Accounts brochure for more information.
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Checking account users received a free box of CU SoCal corporate-image checks prior to June 15, 2023. Your PICU checks will no longer clear. Please start using your new CU SoCal checks.
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Direct deposits and automatic payments (such as your payroll, Social Security, and gym membership fees) will continue without interruption until October 31, 2023. However, you will be required to update your credit union account numbers and routing number before that time. Please update these accounts using CU SoCal’s routing number and your new Member number.
Update account information with Social Security by calling 1.800.772.1213, or by visiting www.ssa.gov. To make the update, you will need your PICU account and routing number, as well as your new CU SoCal account and routing number. If you would like assistance, please let us know. We are happy to help.
CU SoCal’s routing and transit number: 322283796
PICU CU’s routing and transit number: 322078590Please note: automatic payments setup using your PICU debit card will need to be updated using your new CU SoCal Debit Card. Your new account number and routing number can be found in the Setup Direct Deposit widget in CU SoCal’s Online and Mobile Banking.
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Existing credit card holders may continue using their PacTrans credit card until they receive a CU SoCal Visa® credit card in early 2024. Additional information will be mailed to PacTrans credit card holders and an online payment link is listed below.
Credit Card Information Center
Credit Card Activation: 800.456.6870
Customer Service: 800.808.7230
After Hours: 800.991.4964
Visit ezcardinfo.com to enroll in online services.
Mail your PacTrans MasterCard payments to: P.O. Box 4521 Carol Stream, IL 60197-4521 -
PICU debit cards have been replaced with a CU SoCal Debit Card. Please provide your new card information to companies that automatically bill your card and online retailers where you’ve saved your information.
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All PICU Members will receive a paper statement for the period ending April 30, 2023, including those who were enrolled in PICU eStatements. Due to regulatory requirements, you must re-enroll to continue receiving eStatements. Select View Documents within Online or Mobile Banking to enroll in eStatements.
CU SoCal charges a standard paper statement fee of $2; however, this fee will be waived through August 31, 2023. The fee will continue to be waived for Members 17 years of age and younger, or 64 years of age and better. Beginning September 1, 2023, the standard $2 fee may be applied to your account. Please review the Schedule of Fees to learn how the fee may be waived.
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There will be no interruption to your Account-to-Account and Account-to-Loan transfers that are made outside of Bill Pay. Transfers scheduled within Bill Pay will need to be re-established after May 1, 2023.
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There will be no changes to loan types. However, some changes may be made to loan terms and added loan protection policies. Members impacted by these changes were mailed additional information.
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Your new Member number will total 8 digits. To determine your new CU SoCal Member/Account number, start with 5 and add zeros between the five (5) and your existing PICU Member number to equal 8 digits.
For example:
Your PICU Member/Account Number is: 1234
Your new CU SoCal Account number is: 50001234Your PICU Member/Account Number is: 123456
Your new CU SoCal Account number is: 50123456 -
To enroll in Online and Mobile Banking, you will need your new CU SoCal Member number, birthdate, and Social Security Number. Your April eStatement will be available in Online and Mobile Banking as soon as May 1, 2023. Unfortunately, you will not be able to view any past transactions.
To use Mobile Banking, download CU SoCal’s Mobile Banking App for your Apple or Android device. Download CU SoCal’s Mobile Banking App for your Apple or Android device after you have enrolled in CU SoCal’s Online Banking.You will need to enroll in Mobile Check Deposit and Zelle® before using these services. Please reference CUSoCal.org/Access/DigitalBanking which features an overview of the CU SoCal’s Online and Mobile Banking services.
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Overdrafts from your savings to checking, and line of credit to checking will continue in the order you have designated.
CU SoCal offers Courtesy Pay as an option to cover transactions when you may not have funds available. You may authorize CU SoCal to pay, rather than return, non-sufficient fund transactions on your everyday debit and ATM card transactions for a fee. See our Courtesy Pay brochure and Schedule of Fees for additional information. Fill out the Courtesy Pay Authorization form to sign up for Courtesy Pay. Once complete, bring the form to any CU SoCal branch.
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Your shares will continue to be protected by federal deposit insurance provided through the National Credit Union Share Insurance Fund (NCUSIF), a division of the National Credit Union Administration and backed by the full faith and credit of the United States Government.
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Leaving Our Website
If you click ‘Continue’ an external website that is owned and operated by a third-party will be opened in a new browser window. CU SoCal provides links to external web sites for the convenience of its members. These external web sites may not be affiliated with or endorsed by the credit union. Use of these sites are used at the user’s risk. These sites are not under the control of CU SoCal and CU SoCal makes no representation or warranty, express or implied, to the user concerning:
- the information, content, presentation, accuracy or opinions of these sites, or
- the quality, safety or suitability of any software found on these sites.
You are continuing to a credit union branded third-party website administered by our service provider. We are not responsible for the third-party’s data privacy practices, services, or overall content on the third-party site. Please review the service provider’s privacy policy for more information about its data privacy practices.
Using a hyperlink may identify you as a CU SoCal Member to the operator of the external site.
CU SoCal does not provide and is not responsible for the product, service or overall website content available at these sites. The privacy policies of CU SoCal do not apply to linked websites and you should consult the privacy disclosures on these sites for further information.
If you click ‘Cancel’ you will be returned to the CU SoCal website.
