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Q: How do I sign up to begin using PAM?
A:
Simply click “Update PAM,'’
located under the
Tools and Resources section. Follow the
step-by-step instructions to set up the notifications you’d like to
receive, and after you’ve registered with PAM, you’ll receive email
notification from that point forward.
 
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Q: What can I do within PAM?
A:
PAM keeps you up-to-date on account activity. Set up reports to
notify you of electronic payroll deposits, automatic share transfers,
high/low balance reports on a specified share, loan advances, cleared
checks, and daily share and loan recaps. You even have the ability to
suspend your reports while you’re on vacation!
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Q: Once I’m signed up, how do I access PAM?
A: Simply click
“Update
PAM (Personal Account Manager)” under the
Tools and Resources
section to get started.
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Q: PAM is available during what hours?
A: Simply put, all of them. The
convenience of PAM is available to all Members, 24/7, at absolutely no
charge. Access your account from home, work, while on the road, whenever
and wherever it’s convenient for you.
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Q: Why do you need my email address for PAM?
A:
PAM delivers all notifications electronically to the email address
you specify.
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Q: Is PAM Secure?
A:
Absolutely! CU SoCal never transmits your personal financial information
without first ensuring that there’s a secure connection. When you sign
on, your browser will establish a secure connection that encrypts all
data between your computer and our system. In fact, most browsers will
display a padlock symbol in the status bar indicating your information
is secure and your session is encrypted.
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Q: Do I need special software to access PAM?
A:
All that’s needed for you to access your account via PAM is a computer
with Internet access and a valid email address. For security reasons, we
recommend that you use recent Internet browser software. Most Members
have success using Microsoft’s Internet Explorer 6.0 or later. America
Online version 5 and Netscape 4.7 or later also work fine.
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