CU Info --> Identity Theft and Fraud Prevention

Identity Theft and Fraud

NEW FRAUD ALERT!
We have detected fraudulent cell phone text and email messages being sent to CU SoCal Members. These messages did NOT come from CU SoCal.

IMPORTANT—Do NOT give out your personal information.
Members should never provide personal information such as passwords, credit card numbers, social security numbers, PINs, or personal loan information to a website or unfamiliar phone number. In addition, you should never click directly on links in an email that request sensitive information—even if you recognize and trust the website address. These links can redirect you to a fake website (although it may look trustworthy).

Remember:

  • Never provide personal information in response to any unsolicited request by email, letter, text message, or phone call.
  • Beware of any unsolicited email, letter, text message, or phone call that threatens to close or suspend your account(s).

If you are unsure if any message you receive is legitimate, please contact CU SoCal directly for verification.

At CU SoCal, we're committed to reducing the risk associated with fraudulent activity, and truly appreciate when Members bring all questionable activity to our attention. Please know that we will NEVER send you emails to ask for your personal financial information.

Along with the many safeguards we have in place to protect your accounts, there are a number of things you can do to take further steps against identity theft.

  > Take our fraud alert test to help keep you from becoming a victim.
  > Learn more about what you can do to help stop internet fraud.
  > Use these tips to help protect yourself from identity theft.
  > See how we protect the CU SoCal website.

 
Related Topics
> Product Packaging
> Rates
> Press Releases



Helpful Tools